Terms of Service

1. Acceptance of Terms

By accessing the website at medcueai.com and its subdomains (HMS, CMS), you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws.

2. License Grant & Restrictions

MedCueAI grants institutions a non-exclusive, non-transferable, revocable license to access and use our SaaS products strictly for the administration of healthcare facilities.

• You must not reverse engineer our software or decipher the source code.
• You must not lease, sell, or distribute access to unauthorized third parties.
• You agree not to use our systems for any unlawful purpose.

3. Service Availability

While MedCueAI boasts a 99.9% uptime SLA for enterprise clients, the public website and free-tier access are provided "as is" without warranty or guarantee of uninterrupted service. Planned maintenance for HMS and CMS systems is scheduled dynamically to avoid clinical disruption.

4. Liability Limitation

MedCueAI provides software infrastructure. We are not a medical service provider and do not offer medical advice. All medical decisions made using our software remain the sole responsibility of licensed practitioners. We are not liable for clinical outcomes or diagnostic errors resulting from human input or misinterpretation of software data.

5. Modifications

We reserve the right to revise these terms of service for our website at any time without notice. By using this website, you agree to be bound by the current version of these terms.